Are my shoes built to order?Updated 9 months ago
Unsure if your shoes should have shipped? See details below.
Please also allow for additional shipping time for all orders shipped to Europe. See current shipping times.
Motion, Riot Buckle, Riot TR+, Riot+ road and Riot MTB+ are available in standard and wide/Asian fit and are generally available for shipping as per our shipping times.
Please allow 2-3 weeks for Riot 24 orders to ship, as per the shipping times found on the product page.
Closeout shoes are available to ship immediately as per the details found on the product page.
Please expect up to 8 weeks for all handmade models below to be produced and shipped. Rest assured, if we have a pair available to ship immediately or faster, we will!
- Vaypor 2023 (all widths)
- Vaypor Lace (all widths)
- Zero+ (all widths) – excluding Closeout/sale shoes
- Zero+ T (all widths)
- Vaypor S (all widths) – excluding Closeout/sale shoes
- Vaypor G (all widths) – excluding Closeout/sale shoes
- Vaypor T (all widths)
- Crono MK2 (all widths)
- Double wide and double wide Asian fit
- Semi custom
- Full custom
All these models can be returned as per our Returns Policy.
Double wide, double wide Asian fit, semi custom and full custom shoes are built specifically for each customer and are not eligible for return or exchange. See our Returns Policy for full details regarding custom made shoes.
Please refer to our returns policy for additional information around returns for any shoes sold via our online store.