When will my shoes arrive?Updated a month ago
Bont Cycling orders may take up to 5-7 business days to process once the order is placed. Tracking is provided for all orders and this is sent to the email address used to place the order.
Bont Cycling ship using FedEx, TNT, DHL, Couriers Please, DPD, Post NL, USPS and Australia Post however, other local carrier services may be used where appropriate.
Be advised we are unable to ship to US Post Boxes, APO or FPO addresses.
Australian orders to a PO Box or Parcel Locker may take an additional 10 days to process on top of normal processing times. These orders can only be fulfilled using Australia Post.
High end models including Vaypor 2023, Vaypor Lace, Vaypor S, Vaypor G, Zero+ and Vaypor+ are generally built to order. Please expect up to 8 weeks for your shoes to arrive once an order is placed through our online store.
Delivery times vary depending on exact location however, Bont Cycling online orders normally take anywhere from 2-14 business days to be delivered once tracking is made available.
Bont Cycling ships orders from the nearest location to ensure orders arrive as quickly as possible. Bont Cycling ships orders from the following locations:
- Europe orders ship from The Netherlands. Be advised orders to Europe may need to be transferred from our factory to The Netherlands prior to shipping to the final destination. Please allow an additional 1-2 weeks for delivery on top of normal shipping times.
- UK orders ship from China and The Netherlands.
- Australia and New Zealand orders ship from Australia (Sydney) and China. Be advised some orders to regional Australia may need to be transferred from our factory to Australia prior to shipping to the final destination. In this instance, please allow an additional 1-2 weeks for delivery on top of normal shipping times.
- United States orders ship from our US warehouse (Kentfield, CA), China and Europe.
- Rest of the world may ship from any warehouse location.
- Apparel and innersole orders are fulfilled from any warehouse.
- Closeout and sale items will be shipped from any available warehouse. Closeout models may also ship without box or packaging.
Import Duties
Bont Cycling makes every effort to ensure your order is shipped and delivered to your address as quickly as possible by covering the cost of regular duties, customs taxes and import taxes and/or charges.