How do I contact customer support if I need assistance?Updated 14 days ago

Click the red speech bubble or Contact Us and our team will reply as quickly as possible.

A friendly reminder that we're a small customer service team (just two of us!) at Bont Cycling and so you can expect that it'll take us a little longer than usual to reply.

We are located in Australia and China so please also keep that in mind when you reach out.

If you're deliberating with sizing, we recommend ordering multiple sizes/widths to try at home. You're welcome to return them for refund or exchange as per our return policy.

SIZING TIP

We recommend matching up the MM, CM or JP number found on your current cycling shoes to the "Internal Shoe Length" millimetre (MM) measurement found on our size chart.

The CM number on a shoe is usually the length of the shoe's inner length.

The CM size is usually at least 5 mm larger than the foot length to allow for some extra space in front of the toes.

Assuming your current shoes are labelled accurately for length, matching up these numbers will give you the same shoe size as you are wearing now.

NOTE: DO NOT MATCH US/EU/UK SIZING.