Contact Form hoslt1rr

Can't find what you're looking for or have another question you'd like to ask? Send us a message and we'll do our best to get back to you during business hours.

Send us an email and include any sizing information relevant to your enuiry. We'll get back to you within a couple of business days.

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Bont Cycling

Find answers to frequently asked questions. How to heat mold Bont Cycling shoes, fit and sizing, product information, returns and warranty, custom shoes, maintenance, shipping and more.  

Bont Cycling Help Center FAQs

Everything you need to know about our Black Friday can be found on our FAQs page.

Black Friday FAQs

Simply add any pair of Vaypor 2023 BOA, Vaypor Lace, Vaypor S Li2 or Vaypor G Li2 to your account and you will be eligible for a pair of FREE Vaypor Series innersoles. Add both to your cart and the discont will be applied automatically at checkout.

Free Vaypor Innersoles!

Head across to our Shoe Size Finder where you can find instructions to measure your feet, discover the difference between standard, wide and Asian fit or use our Brand Comparison Tool to compare your current shoes to Bont Cycling shoe sizing. 

Got another sizing question? Click "No, I need more help" and we'll get back to you at the earliest.

Shoe Size Finder

We have recently updated our online store so if you're having trouble accessing your order details, simply send us a message and we can send you a new account activation email.

Account activation

Bont Cycling offer 30-day returns on most shoes or parts purchased from our online store at shop.bontcycling.com. Any product being returned or exchanged must be in original condition and show no signs of installation of parts or hardware. 

See our Returns and Warranty page for full details around online returns and exchange plus our global warranty policy.

Returns and Warranty

Specific shipping information is found under "Shipping" on each product page.

Bont Cycling also makes every effort to ensure your order is shipped and delivered to your address as quickly as possible by covering the cost of regular duties, customs taxes and import taxes and/or charges. You can find additional delivery times on our Shipping page.

Head to our Help Centre article for more information and send us a follow-up if you have more questions.

Online shipping and delivery

Wondering when your order will ship? Head to our Shipping page for general shipping times or send a message if you need further details regarding when your order will arrive.