Can't find what you're looking for or have another question you'd like to ask? Send us a message and we'll do our best to get back to you during business hours.

Send us an email and include any sizing information relevant to your enuiry. We'll get back to you within a couple of business days.

Help Center Home

Online Store

Bont Cycling

Find answers to frequently asked questions. How to heat mold Bont Cycling shoes, fit and sizing, product information, returns and warranty, custom shoes, maintenance, shipping and more.  

Bont Cycling Help Center FAQs

Everything you need to know about shipping and delivery when ordering online from Bont Cycling. Find answers to questions about when your shoes will ship, import duties and taxes plus foreign exchange fees.

Shipping and Delivery

Where to try on Bont Cycling shoes, shoe brand comparison, measuring your feet for online purchases, what is Asian fit and the difference between standard and wide width.

Fit and Sizing

Compare Vaypor S, Helix and Vaypor+ Plus, how fast is the Zero+?, Speedplay four-hole shoes, mid-foot cleat placement plus anatomical design and how to get the most out of your Cobra9 Vaypor Series and Riot Series innersoles.

Product

How to heat mold Bont Cycling shoes, install new cleat t-nuts, shoe cleaning and general repairs and maintenance.

Heat Molding and Maintenance

Return your shoes for refund or exchange, lodge a warranty claim

Returns and Warranty

Everything you need to know about semi and full custom shoes including MyBonts custom color platform, Speedplay, mid-foot cleat drilling and special requests.

Semi and Full Custom

Where to find a Bont Cycling dealer, sponsorship and member discounts