Can't find what you're looking for or have another question you'd like to ask? Send us a message and we'll do our best to get back to you during business hours.

Send us an email and include any sizing information relevant to your enuiry. We'll get back to you within a couple of business days.

Help Center Home

Online Store

Bont Cycling

Bont Cycling has distributors in 29 countries around the world and while we can&apos;t service every single one of you, there&apos;s a good chance one of our distributors will be able to point you in the right direction. Head to our <a href="https://bontcycling.com/dealers/" rel="noopener noreferrer" target="_blank">dealer locator</a> and get in touch to find your closest dealer. They will be able to assist with finding a suitable retailer or dealer nearby.Looking to become a Bont Cycling dealer? Please get in touch with the relevant country distributor found on our dealer locator. If you&apos;re having trouble locating the most appropriate distributor, simply <a href="https://help.bontcycling.com/en-US/contact">get in touch</a> and we&apos;ll happily assist.If you&apos;re unable to find someone nearby, our online store ships globally and has a <a href="https://shop.bontcycling.com/returns/">30-day returns period</a>.

Bont Cycling has distributors in 29 countries around the world and while we can't service every single one of you, there's a good chance one of our distributors will be able to point you in the right direction. Head to our distributors page and get

Find a dealer near me

General

When will my shoes arrive?

Will I pay VAT or import taxes and duties?

Foreign Transaction Fees

Can you ship as a gift to avoid taxes?

Where do you ship to?

Shipping and Delivery

Shoe size finder

Standard and Wide Difference?

What is Wide and Asian Fit?

Where can I try on shoes?

Trace My Feet

Fit and Sizing

Comparison: Vaypor 2023, Vaypor S, Helix, Vaypor+ Plus

Comparison: Riot and Vaypor Series?

Can I order replacement BOA parts?

Are my shoes built to order?

Innersole Instructions

Can I order Speeplay four-hole sole drilling?

What is anatomical design?

Mid-foot cleat drilling

How fast is the Zero+?

When will you get more Closeout stock?

Product

How to: Heat mold Bont Cycling shoes

How to: Remove and Install Toe/Heel Bumpers

How to: Clean my Bont Cycling shoes

How to: Repair upper of shoes

How to: install Motion cleat adapter

How to: Replace MTB Sole Guards

My cleat bolts are too long

Can I install two-hole cleats on three-hole sole road shoes?

Cleat and Sole T-Nuts

Why do I have cleat movement?

Heat Molding and Maintenance

Can I return my shoes?

I recieved an incorrect item what do I do?

Warranty claim

Returns and Warranty

What is the difference between Semi and Full Custom?

Do I need full custom shoes?

What is full custom?

What are custom Cobra9 innersoles?

Semi and Full Custom

I cannot access my account

How do I get sponsored?

Can I get a discount?

I have another question

I have more questions, can you help?

Can I change my order/size?

Can I cancel or change my order?

Can I add something else to my order?

I recently made a purchase and found a discount code, can I get a refund on the difference?

I ordered from a local store, when will they arrive?

Orders

Find a dealer near meUpdated 3 months ago